A GoHighLevel business phone that tracks every call

HighLevel's LC Phone pricing guide, updated September 1, 2026, lists US outbound calls at about $0.0166 per minute and inbound local calls at about $0.01165 per minute, billed in full minutes. Local numbers are $1.15 per month and toll-free numbers $2.15 per month. Recording and transcription cost extra. Agencies can mark up these rates.

Yes. HighLevel supports porting numbers from outside carriers and VoIP providers into its LC Phone system, and has a separate migration path for numbers already on Twilio. Porting requires account details and authorization from your current carrier, so we collect those up front and keep forwarding in place until the port completes.

Yes. You can assign dedicated tracking numbers to campaigns or use a number pool that swaps the number on your website based on the visitor's source. Calls are then attributed to the campaign, keyword, or landing page in GoHighLevel's call reporting. For most local businesses this can take the place of a separate call-tracking tool.

Turn on missed-call text-back in the sub-account phone settings or build it as a workflow triggered by a missed call, then write a short message with your business name. Your number must be registered for A2P 10DLC so the texts are delivered. We also add an owner alert so a person follows up quickly.

Yes. In GoHighLevel, the IVR is built inside a workflow rather than in the phone number settings. The workflow plays greetings, collects keypad input, and routes callers by digit to team members or departments. The phone number then points to that workflow. Keep menus short, since long ones increase hang-ups.