What's New in GHL
GoHighLevel updates, in plain English.
GHL ships changes almost every week. Here are the ones worth knowing about for a small business — and what they mean for you.
September 2026
Sep 17, 2026
Build automations just by describing them
GHL's Workflow AI Builder now works inside Ask AI — including over WhatsApp. Tell it what you want (“text new leads within a minute and book them”) and it drafts the automation for you.
Source: GoHighLevel changelogSep 17, 2026
Company records fill themselves in
Contacts are now linked to company records automatically based on their email domain — handy if you sell to other businesses.
Source: GoHighLevel changelogSep 11, 2026
Broken automations can't go live
A new validation check blocks publishing a workflow that has setup errors and lists every problem in one place.
Source: GoHighLevel changelogSep 11, 2026
Retry failed subscription payments
You can now manually retry a failed recurring payment up to three times, with the saved card or a new one.
Source: GoHighLevel changelogSep 15, 2026
Heads up: WhatsApp pricing changes Oct 1
GHL is dropping its 5% WhatsApp processing fee, but some service and utility messages that are free today will become billable.
Source: GoHighLevel changelog
Earlier this year
Jul 27, 2026
Test your AI chatbot before customers see it
Prompt Optimizer runs practice conversations against your Conversation AI, finds where it stumbles, and suggests better instructions.
Source: GoHighLevel changelogJun 18, 2026
Ask AI for your whole team, on mobile
Every team member can now use GHL's AI assistant from the mobile app, and answers can come back as charts, tables, and one-tap approvals.
Source: GoHighLevel changelogMay 1, 2026
A smarter automation builder
The rebuilt Workflow AI Builder creates and edits automations from a plain description and shows each step as it works.
Source: GoHighLevel changelogApr 22, 2026
WhatsApp calling (beta)
Make and take calls inside WhatsApp chats, kept in the same inbox as your messages.
Source: GoHighLevel changelogApr 8, 2026
AI steps inside automations
Add an AI Agent step to a workflow that reads the contact's record, decides what to do next, and does it — no complicated if/then branches.
Source: GoHighLevel changelog
Want these features working in your account?
We roll out new GHL features for our support clients as they ship.