A lead capture app your staff will actually use, wired into GoHighLevel

Start with the lead screen, add the board and reports when you are ready

Every option writes into your own GoHighLevel account, which stays the single source of truth. The app is a faster front door for your staff, not a second CRM.

• Quick Lead App: the 15-second lead screen on every staff phone, with lead sources and job types set up for your business. Writes the contact, a note, a job card in your pipeline, and tags into GoHighLevel. Repeat customers are matched by phone or email. Add-to-home-screen install, one shop passcode, and a GoHighLevel workflow that alerts the owner when a lead is logged. Best for shops where the main problem is leads not getting logged at all.
• Lead App + Job Board & Reports: everything above, plus the jobs screen on the phone with a "needs a nudge" filter, one-tap stage changes with Won and Lost buttons, the desktop pipeline board and sortable jobs table, the contacts table and full customer record, and reports on new leads by source, jobs won and lost, close rate, and won value.
• App Care Plan: hosting and uptime monitoring, security updates, changes to lead sources, job types, and stages as your business changes, a monthly check that leads are still landing in GoHighLevel, and small edits and fixes. Month to month, cancel any time.

Why a lead app when GoHighLevel has a mobile app?

GoHighLevel's mobile app is built to do everything: conversations, calendars, pipelines, payments, reviews. That is a lot of taps between a ringing phone and a logged lead, and in a busy shop the lead gets written on a sticky note instead. When the lead is not in the CRM, every automation you paid for stays silent. No estimate follow-up. No review request. No idea next month where the job came from.

We see this pattern in almost every account we open: hundreds of contacts from web forms and purchased lists that nobody ever called, and a handful of job cards for a business that quotes far more than that every month. The CRM is fine. The front door is the problem.

So the app does one thing first and does it fast. A staff member taps the icon, types a name and a phone number, taps a job type and a lead source, and hits save. GoHighLevel gets a clean contact, a note with the details, a job card in the right stage, and the tags your workflows need. Fifteen seconds, and the follow-up machine is running.

What happens in GoHighLevel when a lead is saved

The order matters, because your automations should find a complete record when they fire.

• The contact is created, or updated if that phone number or email already exists, so repeat customers are not duplicated. The lead source is set on the contact.
• A note is added with what they want, where they heard about you, the job address, any notes, and who logged it.
• An open job card (a GoHighLevel opportunity) is created in the first stage of your pipeline, named for the customer and the job type.
• Tags go on last: one for the app, one for the lead source, one for the job type. A workflow triggered by the app tag sees the note and job card already there, so the owner's alert has the whole story.
• If the job card step fails for any reason, the contact and note are still saved and the staff member sees a warning, never a request to type it all again.

The job board: one tap to move a job, and a list of what needs a nudge

Once leads are being logged, the next question is what happens to them. The jobs screen on the phone shows every job in the pipeline with its stage, lead source, quoted value, and how many days it has sat in the same stage. The "needs a nudge" filter shows open jobs that have not moved in a week, which is usually the list of estimates going cold.

Stage chips move the job. "Won" and "Lost" set the status, and a lost reason typed in the app is saved as a note on the customer, because GoHighLevel only accepts lost reasons from a fixed list. On a desktop, the same jobs appear as a pipeline board by stage or as a wide table you can sort by newest, longest sitting, biggest value, or name, with totals for open and won value at the top.

The full job screen adds an editable job value, since the quoted amount is usually known only after the in-home estimate. Notes live on the customer in GoHighLevel, so they follow a repeat customer across jobs.

Reports that answer the owner's questions

Where do our leads come from? What happened to them? Those two questions are surprisingly hard to answer from a CRM that was set up in a hurry. The reports screen answers them from the data already in your account: new leads by source for each month, jobs won and lost in the month they actually closed, close rate, and won value, over 6, 12, or 24 months.

Small data problems get fixed on the way in. The lead form uses a fixed list of sources, so "referral" cannot become "Referral" and "ref" over time, and the reports fold any older variations together. If you pay for a booth at a home show, that show gets its own source so you can see what the booth brought in.

Want the same numbers next to your Google Analytics and ad spend? See /services/analytics-reporting for full dashboards.

Tags your automations can build on

Every saved lead carries a tag for the app, a tag for the lead source, and a tag for the job type. Those tags are stable, so the workflows we set up in GoHighLevel can rely on them. Typical ones:

• New lead alert: a text or email to the owner the moment a lead is logged, with the note and job card already attached.
• Estimate follow-up: a short sequence that starts when a job reaches your quoted stage and stops the moment it is marked won or lost.
• Review request: fires when a job is marked won, so every customer gets asked. See /features/review-requests.
• Win-back: a list of contacts with no job yet, or a lost job older than six months, ready for a call day or a text campaign.

How it is built and what it costs to run

The app is hand-built with Next.js and hosted on Vercel, the same stack behind rapidwebsystems.com, so it is fast on a phone and there is nothing for staff to install. It talks to GoHighLevel through a private integration token that you create in your own account, scoped to contacts and opportunities only. You can revoke it any time, and all the data stays in GoHighLevel.

Sign-in is one shared shop passcode with a signed cookie that lasts 60 days, so a phone that was signed in last month is still signed in today. The app is hidden from search engines. Without a CRM connection it runs in a demo mode that sends nothing, and in production a missing key is a loud error, because a lead app that silently drops leads is worse than no app.

The build is a one-time, fixed-price project, and the App Care Plan is a month-to-month fee for hosting, monitoring, updates, and changes to your lead sources, job types, and stages. We quote both in person after a free consult, once we have seen your pipeline and how your team takes leads today, so the number fits your business rather than a price list. Your GoHighLevel plan is paid directly to HighLevel.

Our process

• Discovery: how leads reach you today, who takes them, what a job is worth, and which stages your pipeline really needs.
• GoHighLevel prep: the pipeline, stages, and tags are set up or cleaned up first, because the app is only as good as the account behind it.
• Build: the lead screen with your lead sources and job types, then the jobs screen, board, contacts, and reports if you chose them.
• Test: real leads saved against a test record, checked in GoHighLevel, then deleted. Verified on a real phone at phone width.
• Launch: the app on its own web address, added to every staff phone, with the owner alert workflow live in GoHighLevel.
• After launch: we check in the first week to confirm leads are flowing, then the care plan keeps it running.